Stakeholder Insights for SLB in Energy Technology

Across the global energy landscape, Industrial Energy Buyers act as custodians of corporate energy strategy.

They steward large-scale energy spend, balance reliability and resilience across multiple facilities, and align procurement with sustainability goals. Their work spans governance, supplier management, and long-range planning, and they consistently translate complex data into actionable decisions that affect uptime, cost, and risk across geographies.

Within regional contexts, they navigate regulatory expectations, market volatility, and supplier ecosystems that vary by country.

They value credible pilots, transparent performance benchmarks, and proven service continuity. They favor established partners who offer end-to-end support, scalable solutions, and a track record of safety and compliance. Their culture emphasizes collaboration across engineering, finance, and operations, with decision-making anchored in cross-functional consensus and rigorous ROI assessment.

They view decarbonization not as a theoretical ideal but as a pragmatic driver of efficiency, resilience, and competitive advantage.

They leverage digital tools, industrial IoT, data analytics, and simulations, to optimize asset performance while reducing emissions. Budgets are scrutinized through TCO models and staged investments, and success is measured by measurable savings, reliability gains, and clear progress toward net-zero targets.

Site Operations Pros are the frontline troubleshooters and reliability stewards across manufacturing, processing, and energy facilities.

They operate in diverse environments—from mature industrial campuses to remote sites—and they define uptime by maintaining equipment integrity, safety, and process discipline. Their identity centers on practical know-how, quick decision-making under pressure, and a relentless focus on minimizing unplanned downtime while meeting safety standards. They value equipment that is robust, simple to install, and supported by responsive field service and spare-parts networks. They’re motivated by tangible improvements in asset reliability, predictable maintenance cycles, and clear on-site guidance that translates complex specifications into actionable tasks.

In regional contexts, they navigate different regulation landscapes, supply chain realities, and workforce dynamics.

In established markets, they lean on standardized procedures, formal training programs, and certified maintenance regimes. In growing markets, they adapt with pragmatic risk management, leveraging modular solutions and local partnerships to accelerate deployment. Their decarbonization mindset is framed through energy efficiency, reduced waste, and improved safety margins rather than abstract targets; they see digital tools as enablers to reduce manual data entry, boost traceability, and support compliant reporting. They prefer vendors who offer end-to-end field support, scalable modules, and transparent, easy-to-interpret performance data.

Together as a collective, Site Operations Pros shape how facilities translate corporate energy strategies into day-to-day practice.

They champion standardization, documentation, and continuous learning. They rely on trusted peers for validation and value hands-on demonstrations, on-site trials, and practical training that fits shift patterns. They respond to communications that speak to reliability, safety, and cost-per-unit of production, with ROI calculations grounded in actual uptime and maintenance cost reductions. They strive to balance fast-paced operational demands with long-term asset stewardship, making them a critical bridge between engineering ambitions and frontline execution.